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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephany White

March 13, 2025

5  out of  5
rating by Stephany White
"Miles was awesome and very helpful"
We responded:
"Thank you, Stephany! I'm happy to know that Miles was able to assist you so effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Paula's Personal Touch Moore

March 4, 2025

5  out of  5
rating by Paula's Personal Touch Moore
"Hassle free. Courteous Made the process very easy"
We responded:
"Thank you, Paula, for your wonderful feedback! I'm glad to know that our team made the process easy and hassle-free for you. If you ever need assistance or have any questions in the future, feel free to reach out. We're here to help!"
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Fuller Kidd

March 3, 2025

5  out of  5
rating by Fuller Kidd
"Mr.Miles is very helpful and generous he will help you out in any way that he can to give you a good quote or suggestion on any policy"
We responded:
"Thank you, Fuller, for the fantastic 5-star rating! "
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Justin Smith

February 26, 2025

5  out of  5
rating by Justin Smith
"Miles was an excellent agent to deal with, very helpful and informative about things I wouldn’t understand. I never felt pushed nor pressured the whole talk on the phone. I’m glad to be doing business with State Farm and thanks again to Miles!"
We responded:
"Thank you, Justin, for sharing your experience! I'm happy to hear that Miles provided helpful and informative service without any pressure. It's wonderful to know you're satisfied with your decision to work with us at State Farm. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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tonya fomby

February 19, 2025

5  out of  5
rating by tonya fomby
"Miles was very helpful with everything involved in changing our policies from our previous insurance company to State Farm! We would highly recommend both him and the service of his company!!"
We responded:
"Thank you, Tonya, for sharing your experience! I'm happy to hear that Miles was able to assist you with the transition to State Farm. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out."
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Gwina Creekmore

January 17, 2025

5  out of  5
rating by Gwina Creekmore
"They are wonderful"
We responded:
"Thank you, Gwina, for your wonderful feedback! I'm happy to know you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Laura Dennis

November 13, 2024

5  out of  5
rating by Laura Dennis
"Experts in their field and exceptional customer service!"
We responded:
"Laura, thank you for your wonderful review! I'm glad you found our team to be experts in the field and appreciated our customer service. Your satisfaction is our priority, and we're grateful for your feedback. If you ever need further assistance, don't hesitate to reach out. - Sheila Curtis - State Farm Insurance Agent, Talladega, AL"
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Kevin Chappell

October 29, 2024

5  out of  5
rating by Kevin Chappell
"Best Insurance Agency around!! Nishia and Brooke were amazingly helpful and saved us from our previous insurance company. They were so knowledgeable and made the process simple and a lot cheaper."
We responded:
"Kevin, thank you for your wonderful review! I'm so glad Nishia and Brooke could assist you and make the transition smooth and cost-effective. Their knowledge and dedication are truly invaluable to our team. If you need any further assistance, we're always here to help. - Sheila Curtis - State Farm Insurance Agent, Talladega, AL"
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Miles Fomby

August 16, 2024

5  out of  5
rating by Miles Fomby
"I recently had the pleasure of working with Nishia, Judy and Kim in Talladega and I must say, my experience was truly exceptional. From the moment I walked through their doors, I instantly felt like part of the family. The staff at Sheila Curtis - Talladega are incredibly friendly, welcoming, and knowledgeable. They took the time to listen to me and answer all my questions with patience and expertise. It was evident that they genuinely cared. Their commitment to creating a warm family atmosphere really set them apart. The office has a cozy and inviting ambiance, making you feel right at home. The agents go above and beyond to establish personal connections with their clients, remembering their names and treating them like valued individuals. Overall, I highly recommend Sheila Curtis - State Farm to anyone in Talladega or the surrounding areas seeking insurance services. Their commitment to providing outstanding customer service, paired with their family-oriented approach, makes them a standout agency in the area. I am grateful for their expertise, genuine care, and the sense of security they have provided for my family. Sheila and crew, thank you for going above and beyond. You have earned my trust and loyalty, and I will certainly be recommending your services to our friends and neighbors."
We responded:
"Hey Miles, Thanks a lot for your wonderful review! I'm really glad to hear that Nishia, Judy, and Kim made you feel like part of the family. Our team always aims to create a welcoming and knowledgeable environment, and it's great to know that you felt that way. Your recommendation means a lot to us, and we're happy that our family-oriented approach stood out to you. If you ever need anything in the future, don't hesitate to reach out. We're here to help! - Sheila Curtis - State Farm Insurance Agent, Talladega, AL"
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Brauc Minor

July 3, 2024

5  out of  5
rating by Brauc Minor
"Great insurance agency Nubia help me with everything I needed"
We responded:
"Thank you for your positive feedback, Brauc! I'm glad Nubia was able to assist you with everything you needed. We appreciate your kind words and are here for any future insurance needs you may have. - Sheila Curtis - State Farm Insurance Agent, Talladega, AL"
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Arya I

May 29, 2024

5  out of  5
rating by Arya I
"Mrs Nubia Johnson, we can’t thank you enough for the amazing job you did setting us up with auto and home. You are very knowledgeable and so sweet. You went above and beyond to answer all of our questions and yes we had a lot. We are truly happy to be part of your State Farm family and look forward to working with you in the future."
We responded:
"Thank you for your heartfelt review, Arya! We love hearing about your experience with Nubia and how she has provided exceptional service in setting up your auto and home insurance. Your positive feedback motivates us to continue delivering knowledgeable and dedicated assistance. - Sheila Curtis - State Farm Insurance Agent, Talladega, AL"
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Mike Battle

May 24, 2024

5  out of  5
rating by Mike Battle
"The entire staff was phenomenal, but my agent Kayleen was awesome. She helped me to navigate and find the exact products that I need. I highly recommend her."
We responded:
"Mike, I'm thrilled to hear that Kayleen provided you with awesome assistance in finding the exact products you need. We're pleased that you had a phenomenal experience with our team. Thank you for recommending us! - Sheila Curtis - State Farm Insurance Agent, Talladega, AL"
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charles Garner

April 19, 2024

5  out of  5
rating by charles Garner
"Very friendly and helpful great customer service"
We responded:
"Charles, thank you for the kind words! - Sheila Curtis - State Farm Insurance Agent, Talladega, AL"
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Grizel Aguirre

April 18, 2024

5  out of  5
rating by Grizel Aguirre
"Great costumer service Nubia is amazing!"
We responded:
"Grizel, thank you for the shoutout for Nubia! Our office loves being your good neighbor. - Sheila Curtis - State Farm Insurance Agent"
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Susy

April 18, 2024

5  out of  5
rating by Susy
"If you are not sure what to pick don't hesitate to contact Nubia she made me feel 100% about my decision, no regrets. She is the best in town!"
We responded:
"Susy, It's fantastic to hear that Nubia provided you with such reassurance and confidence in your decision-making process. Having someone knowledgeable and trustworthy to guide you through important choices like insurance can make all the difference. If you ever need further assistance or have any questions in the future, don't hesitate to reach out to her. - Sheila Curtis - State Farm Insurance Agent"
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Keimon Henderson II

March 1, 2024

5  out of  5
rating by Keimon Henderson II
"I love Mrs Shelia and all the women at this office. I’ve been with them since 2018 and have always had immediate help. They are very professional and they make sure you are apart of the family."
We responded:
"Thank you, Keimon, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs."
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Kadie Sellers

February 23, 2024

5  out of  5
rating by Kadie Sellers
"Love this office! Everyone is so friendly and helpful. Will continue to recommend them to my friends and family!"
We responded:
"Thank you for the five-stars, Kadie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Take it Easy

January 31, 2024

5  out of  5
rating by Take it Easy
"Very knowledgeable and super nice. Couldn't ask for better service and hospitality. Wonderful people. Ms. Kim and Ms. Nikki, great ladies!!"
We responded:
"We’re glad to hear how Kim and Nikki were able to help you with your coverage needs! They are a key part of our team. Thank you for choosing us as your coverage provider!"
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Corey Morris

January 22, 2024

5  out of  5
rating by Corey Morris
"This young lady was super helpful. She made the process easy and fast. I was able to get a great quote and activate my policy in less than 20 minutes. I was more than satisfied with her effectiveness."
We responded:
"Corey, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Courtney Flournoy

January 20, 2024

5  out of  5
rating by Courtney Flournoy
"Brooke in the Sylacauga office is absolutely amazing!! She helped me so much with getting a quote and had my business within minutes!! If I ever have any other insurance needs she will definitely be my go to."
We responded:
"Courtney, thank you so much for sharing your wonderful experience with Brooke and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Benjamin BUCKNER

November 28, 2023

5  out of  5
rating by Benjamin BUCKNER
"Nishia from State Farm answered all my questions swiftly and if she wasn't sure about a question she went the extra mile to Ensure that I had the answer to all my questions. Made sure I received the best deal possible, positive additude and patient with me. Also made sure I had detail information on the matter and number to make my claim, made it super easy for me!"
We responded:
"Thank you, Benjamin, for your positive feedback and for acknowledging the exceptional assistance provided by Nishia. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Dave Coyte

October 7, 2023

5  out of  5
rating by Dave Coyte
"Best customer service! Thank you Sheila and your team for always being available to answer all my concerns."
We responded:
"Dave, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Kelly Coyte

October 7, 2023

5  out of  5
rating by Kelly Coyte
"Sheila is always available to answer all my questions. She’s the best!"
We responded:
"Kelly, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Jamie Carpenter

October 4, 2023

5  out of  5
rating by Jamie Carpenter
"State Farm was able to provide the coverage we needed for home, auto, RV and boat at a fair price not the cheapest but you get what you pay for...right? We wanted an insurance carrier with a reputable name and good history for serving their clients with no worries in the event of an accident or claim. Kim Smith is very knowledgeable and provided all the answers we had and options. Thank You Kim Smith and State Farm."
We responded:
"Thank you, Jamie, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Kim, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Amy Reeves

June 14, 2023

5  out of  5
rating by Amy Reeves
"I recently paid my auto insurance and I spoke with Jessica. She mentioned a discount if I bundled life insurance with auto. As much as I hate to think about life insurance, she really helped me navigate the best policy for me. She was knowledgeable and explained everything to me thoroughly. Highly recommended. Thank you Jessica!"
We responded:
"Thank you for the review, Amy! We are happy to hear that Jessica was able to help you with bundling your auto and life insurance policies. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."